Community Technical Assistance Program

A Helping Hand When It’s Needed Most

The Community Technical Assistance Program provides practical support for cities during periods of transition or when additional capacity is needed. Designed to serve as a trusted partner to city auditors and governing boards, the program helps keep essential city operations moving forward.

When staffing changes, turnover, or increased workload strain local resources, the NDLC can step in to support financial operations—allowing your team to stay focused on day-to-day municipal leadership with confidence that records are accurate, timely, and on track.

This shared service is practical, affordable, and flexible, with support tailored to your city’s needs and able to scale as circumstances change.

Services Available

Flexible support tailored to your city’s operational needs.
Choose the service areas that best fit your operations—whether you need short-term assistance during a transition or ongoing support to strengthen day-to-day compliance and reporting.

Administrative & Operational Support

  • Administrative Support – Assist with day-to-day city operations, including correspondence, document preparation, coordination with city staff, and support for governing body activities

  • Public Meeting Support – Prepare agendas and packets, ensure proper meeting notices, assist with minutes, and support compliance with open meetings requirements

Financial Management & Reporting

  • Payroll – Manage biweekly or monthly payroll, process timesheets, track leave and benefit accruals, and issue payments by check or direct deposit

  • Accounts Payable – Process invoices, maintain vendor records, and ensure accurate, timely payments via check or electronic deposit

  • Bank Reconciliation – Match payables and receivables to bank statements to maintain clean, reliable financial records

  • General Ledger – Maintain the general ledger and produce timely reports on revenues, expenditures, assets, and liabilities

  • Budgeting & Financial Reporting – Prepare budget-to-actuals, fund balance reports, balance sheets, and other decision-ready reports for staff and the governing body

  • Audit & Financial Statement Preparation – Establish documentation and processes that support accurate financial statements and a smoother audit

Compliance & Records Management

  • Compliance Support – Assist with state reporting requirements, statutory deadlines, and financial compliance obligations

  • Records Management – Support records retention, organization, and disposal in accordance with state requirements, helping ensure continuity and compliance

Onboarding New Hires

  • Software setup and/or review – Ensure financial, payroll, and records systems are properly configured, access is in place, and workflows are clearly documented

  • Review of prior financials – Provide historical context by reviewing past reports, budgets, and financial activity to support informed decision-making from day one

  • Conversations with current staff on processes and pain points – Capture institutional knowledge, identify gaps, and streamline processes to reduce disruption and inefficiencies

  • Establishing account access, approval protocols, and internal controls – Set up appropriate permissions, approval workflows, and controls to support accountability and compliance

  • Setting clear communication channels and decision-making authority – Define roles, responsibilities, and escalation paths to ensure smooth coordination and timely decisions

The goal is to offer flexible, tailored services based on each city’s unique needs. Some services will be available at no cost, while others—depending on complexity or time commitment—may involve a fee. As always, general guidance and day-to-day questions will continue to be provided at no charge.

Contact NDLC to discuss your needs and request a customized scope of services and pricing.

Fill out the form below and someone from NDLC will contact you. You can also call 701.223.3518 or email ndlcstaff@ndlc.org

Community Technical Assistance Contact Form